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Use this step-by-step guide when you need to install a program from the Software Center.

Installation Process:


  1. Find the "Software Center" icon on your Desktop and double-click it.

    1. Make sure you open it from the link on your desktop. The icon should look like the one below so that it will open up with Internet Explorer instead of any other web browser: 
    2. IF YOU DON'T SEE THE ICON, then tap the windows button and start typing "software center". The search feature should find the program for you. 


  2. Select the program you need/want and click Install.

    1. If you don't see the program you're looking for on the first page, make sure to try checking the remaining pages and/or using different keywords in the search bar at the top of the page.
  3. Select "Yes" when it asks if you are sure you want to install.

    1. If you receive an error message at this point, try closing the window and opening the link from your desktop and trying again. 

    2. If it doesn't work the second time, please make sure to restart your computer and try again one more time.

    3. If you still have unresolved errors please email and include a copy of the exact error message.

  4. Once the program installation has completed you should receive a pop-up notification. Only AFTER the program has installed should you restart your computer.


Note: If you are unable to view the Application Catalog mentioned in Step 3 then you may need MS SilverLight installed on your computer in which case you should bring your computer to the Help Desk at your earliest convenience or email




If you think the Software Center is frozen please try pressing F5 to refresh the page before attempting to exit out and restarting.