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Here at the PBS Knowledge Base you can find helpful articles in the Table of Contents below or by using the search bar at the top of the page.

titleGet text alerts about Tech issues

Click HERE for a link to instructions on how to get text message alerts in real time for our most critical issues.

Renweb/Facts Family Portal: (Grades, Lesson Plans, and Homework)

(Faculty click here for RENWEB login for PBS Faculty)


Clever is a single sign-on service that allows students and teachers to login to certain programs using their school credentials. Right now those programs are:

  • NewsEla
  • Brainpop
  • MackinVia
  • EnglishGrammar101
  • Gizmos!
  • Flocabulary


ClassLink is a single-sign-on service that allows teachers and students to login to textbooks and programs using their school credentials. In addition it allows QR code scanner login for younger children.

Sites that are ready:


  • Discovery Education Videos and Activities
  • GradeCam
  • NearPod
  • ED, your friend in learning (HMH)
    • MS 6th Grade World History
    • MS 8th Grade US History
    • Math in Focus
  • HRW:
    Textbook for HS Foriegn language
  • National Geographic (NGL):
    • HS Forensics
  • StudyStack (free version)
  • NewsEla

Store password after initial login:


Sites in Development:

  • Pearson
  • McGraw Hill
  • Gibbs-Smith (MS History)

HeartbeatService Availability Page
Use this to see if your website is broken.
For example is "MyMathLab" down.


Shortcuts to Useful Websites

Useful sites for teachers like where to get 
images and create word art. 

titleNeed additional assistance?

For additional help please email from any or email address.

You can also login to the ticket system here by choosing "sign in with microsoft"

Or, you can submit a Help Desk Ticket through the Help Widget that appears in the bottom right-hand corner of every Knowledge Base page.

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