When you use office.com mail, the program tries to predict which mail you want to read. This can lead to you not seeing email that you think is important. Here's how to make the program not do that.
- Login to office.com
- Click on "Mail
- If 'focused email is on' you will see two choices at the top of your email, Focused and Other
- Click on "Filter"
- Click on "Show Focused Inbox" in order
- You should no longer see the 'focused inbox'